Customer Service Representative

We are a manufacturing company specializing in the design and production of Aerospace Fasteners and are seeking an onsite customer service /order processing specialist with strong experience working with tangible goods such as metal based aeronautical or automotive parts, or electronic components.The chosen candidate will be an individual that is self-motivated, can work independently, and enjoys being part of a team.  Product training time for position is estimated to be at least six months.  Only candidates seeking full-time, long-term employment will be considered. The candidate that we choose will need to:Provide quotes and pricing received from estimating department to our customers.Follow up on customer quotes to ensure competitiveness and accuracy, and to build positive working relationships.Provide follow-up on orders placed as requested by the customer.Work closely with internal teams to provide accurate feedback to customers.Field customer complaints, document and report issues.Grow sales with customers and be prospecting for new business.Additional Skills and Attributes must include:Excellent communication skills and professionalism.Above average attention to detail.Capacity to learn and grasp product details and convey to customers when needed.Able to work effectively in a team environment and be accountable for your own success.Competency navigating Microsoft Office and ERP system experience.Salary Range $66K to $74K Annual - Very competitive Benefits packageWe provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 66000 AUD North Hollywood 91601

Customer Service Representative

We are a manufacturing company specializing in the design and production of Aerospace Fasteners and are seeking an onsite customer service /order processing specialist with strong experience working with tangible goods such as metal based aeronautical or automotive parts, or electronic components.

The chosen candidate will be an individual that is self-motivated, can work independently, and enjoys being part of a team.  Product training time for position is estimated to be at least six months.  Only candidates seeking full-time, long-term employment will be considered. 

The candidate that we choose will need to:

  • Provide quotes and pricing received from estimating department to our customers.
  • Follow up on customer quotes to ensure competitiveness and accuracy, and to build positive working relationships.
  • Provide follow-up on orders placed as requested by the customer.
  • Work closely with internal teams to provide accurate feedback to customers.
  • Field customer complaints, document and report issues.
  • Grow sales with customers and be prospecting for new business.

Additional Skills and Attributes must include:

  • Excellent communication skills and professionalism.
  • Above average attention to detail.
  • Capacity to learn and grasp product details and convey to customers when needed.
  • Able to work effectively in a team environment and be accountable for your own success.
  • Competency navigating Microsoft Office and ERP system experience.

Salary Range $66K to $74K Annual - Very competitive Benefits package

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Posted Date 18 Nov 2022
  • Location North Hollywood
    CA / United States
  • Industry Sales
  • Job Type Full Time
  • Salary Not provided